Shipping
SHIPPING DESTINATIONS, COSTS AND DELIVERY TIMES
We ship to most countries around the world. If your chosen destination does not appear during the checkout process, please contact us and we will see how we can help you. Shipping costs and times depend on your shipping destination, and you will receive an estimate of the total cost and duration of your shipment during the checkout process. Please note that once the order has been shipped, you will need to contact the courier to get a more accurate idea of the arrival of your order. On average, Dutch customers receive their package within two days and European citizens can expect their order within 7 days after you place your order with us. It is common for buyers from abroad to experience longer wait times for package delivery due to the destination, customs and shipping procedures. If we expect delays, we will contact you.
RETURN POLICY
Return Policy for our valued customers. Our refund policy allows customers to cancel their order within 14 days of receiving their goods, and they have a further 14 days to return the items. Once the goods have been received in good order, the customer will receive a refund excluding VAT. shipping costs within 14 days. We will provide you with the necessary return labels. Please note that if you receive a refund, the return shipping costs will be deducted from your refund. Any charges will be visible when registering your return online and will be deducted from your refund. If you need assistance with your return, please do not hesitate to contact our friendly customer service team